Month: October 2013

A personal approach to commercial debt collection.

There is not a business I know that would have gone into business if they understood it would fall short. If a business has actually fallen behind on repayment, most likely there is a reason that requires to be taken care of, a trouble that requires to be resolved. You might be dealing with a debtor who is suffering a money flow issue, or there could be various other reasons for not paying.

You currently understand that a company is built on relationships. Would not it appear rational that the exact same would be real for the business of commercial debt collection?

Some battle with this principle, and past due the position of power by making threats, often individual, in efforts to get paid. If you were the debtor, who would you pay first- the bully, or the one who speaks to you like the smart company owner you are?

Right here are some things to think about when gathering industrial financial obligation:

o What is the hidden reason for non-payment?

o How can you make the debtor feel that you appreciate the scenario?

o Hear them out- they should convey their side of the story.

o Always make contact by phone. Never ever count on letters of demand alone.

o When going over payment, be reasonable. You do not wish to make unreasonable demands that can possibly trigger the debtor to submit bankruptcy or close business completely. No one wins !!

o Never, ever lose your mood – Not just will this provide the debtor the wrong impression of your company, however, you have actually provided him the position of control.

o Be firm and positive while preserving professionalism. Develop a strategy for payment prior to detaching the call.

o Finally, as the old proverb goes, you’ll get even more flies with honey than with vinegar.

Kredcor specialises in the above – this is what we do for a living! Let us handle your headaches.

How to collect business debt

How to collect business debt

Collecting commercial debt is tricky, at the best of times.

To make things easier on yourself, consider the following:

  • Have a good admin system in place, where all the necessary documentation, per client, is kept in good order:
    • the credit application (with terms and conditions)
    • Credit Risk Assessments
    • invoices, statements, proof of delivery
    • client details (contact details of relevant key personnel)
  • know days outstanding, start contacting non paying clients asap
  • obtain credit information reports on all clients, at least once a year – and decide on the probability of doing business with each client



Also consider:

Step 1 – How old is the account?

If it is under 90 days old, then you can try to collect without a collection agency. If it is older than 90 days, then it is better to give the account to an agency. Just looking at the numbers, a collection agency will have a better chance to get your money back.

Step 2 – Decide who will handle the debt.

Then move to step 3.

If you think a collection agency will handle the debt then it is best to choose the right one for your needs. Different industries use different language and the more a company understands the language and the industry used in it, then the more likely they are to collect for you.

Step 3.

If you decide to contact the debtor yourself, make sure you document all of the communication. Even if the debtor does not respond, make note of the attempted communication. The squeaky grease gets the wheel as they say, and this is just as true in debt collection.

With proper credit management, defaulting debtors need not be a headache.

Call us now on 011 907 4406 to be of assistance.

When to use debt collectors?

When to use debt collectors

Businesses can typically run into monetary difficulties when they have actually provided credit rating to consumers who then decline to pay, or pay quite late. The implications of this are very serious therefore a growing number of businesses are choosing to make use of business financial obligation recovery solutions to obtain their money for them.

It can be quite pricey and wheelsing to have to regularly chase after up a non paying client. It takes a lot of telephone call, letters, visits to their properties or home to even reach contact them about it. Even then, they may debenture yet they do not. This is quite discouraging for the business owner as they are left without the money they have to function as a company. Even worse still they might be obligated to repay cash to other people and will not be able to pay them up until they get their money, it can be a really hard circumstance and one that could occasionally mess up companies.

The longer a debt stays unpaid, the more difficult it is for it to be paid. People relocate, go bankrupt, shut down their businesses or just refuse to pay. As a business owner, you can feel that you have actually tried every single option to attempt and get the cash you are owed however to no avail. At this point you may take into consideration making use of a business debt collection solution. By making using of this outdoors firm, you no longer have to spend hours and hrs chasing up debt. You won’t need to hear reasons or lies any longer and will have even more time to invest on your company. It could be extremely disheartening to handle individuals that really cannot pay however a financial obligation rehabilitation service will assist the debtor to locate a method to pay. It might sound rough but the fact is a great deal of individuals who have financial obligations could pay for to pay however select not to.

The consequences of not utilizing a commercial financial obligation recovery solution can be disastrous for your business. Your credit ranking will certainly deteriorate if you can not manage to pay your costs. This suggests you may not have the ability to obtain credit history for your business either, no credit history suggests no company development as a lot of companies depend on credit. You may locate that you cannot also afford to pay your team or your energy costs, visualize how taxing would that be? Bad debtors not only affect your life they impact other people’s lives too.

So if you locate that you have a bad debtor or a couple of bad debtors, making use of a business debt collection service actually might be the remedy to your issues. At times you require help from another company to enable you to accomplish your business, and in the case of bad financial obligation, this is one service that needs to be made a priority.