Kredcor
We can effectively assist you with your outstanding debt, and so improve your cash flow and minimise your credit risk.
Kredcor Khuluma CC | Co. Reg. Nr.: 2009/140932/23 | CFDC Reg Nr.: 0016365/06 | 65 Saint Michael Ave, New Redruth, Alberton | 011 907 4406
Debt Collectors in South Africa
Kredcor is a registered B2B debt collection agency that recovers unpaid invoices for South African businesses. We have done this since 1999, from our head office in Alberton, Gauteng, on a no-success, no-fee basis. You hand over the account, we start pre-legal recovery the same day, and we report back in writing every month.
Quick take: Kredcor (CFDC Reg. No. 0016365/06) collects commercial debt across South Africa and Africa. There are no handover, admin or monthly fees: you pay only from what we recover. A named Senior Pre-Legal and Credit Risk Manager runs your accounts, and legal action happens only with your approval and a fixed quote.
Registered with the Council for Debt Collectors, Reg. No. 0016365/06. Kredcor Khuluma CC, Co. Reg. No. 2009/140932/23. Hand over a debt or request a Business Information Report.
On this page: How we recover your debt · What it costs · How to choose a debt collector · When to hand over an account · Why businesses use Kredcor · FAQ
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How we recover your business debt
Most accounts we take on are settled before anyone goes to court. This is what happens after you hand one over.
1. Handover and assessment. You send the unpaid invoices, statement of account, signed credit application and your terms and conditions. We check the debtor’s standing, including company records and credit bureau data, and choose a strategy, usually within hours.
2. Formal demand. A letter of demand from a registered collector. It carries more weight than another statement from your accounts team.
3. Pre-legal recovery. Calls, negotiation, payment plans and acknowledgements of debt. If the debtor has gone quiet, we trace them in line with POPIA, and where it helps we list persistent non-payers with the credit bureaus. This typically takes 30 to 90 days, and you approve any payment plan we negotiate.
4. Legal assessment. If the debtor still won’t pay, we tell you honestly whether court action is worth the cost. You decide whether to proceed.
5. Legal action, only if you ask. One of our panel of approved law firms takes over, at a fixed quote you approve upfront.
6. Payment. Recovered money is paid to you directly, or held in our audited trust account and paid out with a full reconciliation.
Every client gets a written progress report on each account every month, plus a direct line to their manager. For the full picture, see how we recover business debt.
What it costs: no success, no fee
You pay a commission only on money we actually recover. There are no handover fees, no monthly fees and no admin fees. We ask your approval before spending on anything external, such as tracing or legal fees, and the agreement is open-ended, with no lock-in.
The law also limits what a collector may add to your debtor’s bill. Under section 19 of the Debt Collectors Act, 1998, a collector may recover only the capital debt, lawfully accrued interest and the fees the Minister prescribes. For typical rates in the market, read how much debt collectors charge in South Africa.
Why Choose us?
Kredcor has you covered
Registered and Certified
Kredcor is registered with the Council for Debt Collectors of South Africa (Reg Nr 0016365/06).
No Success, No Fee
Kredcor operates on a contingency basis, charging fees only on successful collections.
No Hidden Costs
There are no administrative, monthly, or handover fees. All external actions are pre-approved by you, ensuring transparency.
Dispute Resolving
Each client is assigned a Senior Pre-Legal and Credit Risk Manager who handles all accounts, providing personalized service without the hassle of call centers.
Monthly Progress Reports
Clients receive detailed monthly reports, keeping them informed of the status of each case.
Secure IT infrastructure
Our servers are hosted and operated in the cloud, and we have an excellent technical IT partner which ensures that all data is kept safe, and all softwares are kept up to date.
How to choose a debt collector in South Africa
Check registration first, then fees, then who will actually handle your accounts. These seven points separate a good commercial collector from an expensive mistake.
- Registration: every debt collector other than an attorney must be registered with the Council for Debt Collectors. Ask for the number and verify it.
- Business-to-business focus: collecting from a company is different from collecting from a consumer. Ask how much of their book is commercial.
- No success, no fee: the collector should earn only when you get paid. Retainers and monthly fees take that incentive away.
- A named manager: one person who knows your accounts, not a call centre that rotates agents.
- Written reporting: at least monthly, account by account.
- Pre-legal strength: most commercial debt is recovered through firm demand and negotiation, long before a summons.
- Experience in your industry: a collector who knows your sector knows your debtors' excuses.
Questions to ask before you sign:
- What is your Council for Debt Collectors registration number?
- Can I have your full fee schedule in writing, including any admin, handover or tracing costs?
- Who will manage my accounts, and how do I reach them?
- Where is recovered money held, and is the trust account audited?
- Is the agreement open-ended, or is there a lock-in period?
Our guide to the Council for Debt Collectors explains how to verify a registration.
When to hand over an account
Sooner than most businesses think. In the August 2026 Kredcor Index, an estimated 41% of B2B invoices were paid within agreed terms, and 7% were more than 60 days overdue. In our own experience, accounts handed over 31 to 90 days after the due date routinely recover 80 to 90% of what’s owed. Older accounts recover far less.
The law adds a deadline. Most commercial debts prescribe after three years under section 11(d) of the Prescription Act, 1969, after which you can no longer enforce them. A signed acknowledgement of debt restarts that clock, which is one reason we ask for one early. Our guide to the prescription of debt covers the details.
Business debt is also often outside the National Credit Act. The Act excludes juristic persons with an asset value or annual turnover of R1 000 000 or more, and large agreements of R250 000 or more (thresholds explained). For many B2B accounts, that means no consumer notice procedure before formal demand, but check each agreement.
Why South African businesses use Kredcor
- Registered, with a clean record: CFDC Reg. No. 0016365/06, and a 100% clear record with the Council for Debt Collectors.
- 27 years in B2B recovery: commercial debt has been our work since 1999.
- One named manager: a Senior Pre-Legal and Credit Risk Manager handles your accounts from handover to payment.
- Your money is protected: recovered funds are held in an audited trust account, as section 20 of the Debt Collectors Act requires.
- Beyond our borders: appointed recovery agent in Africa for several European companies, collecting from debtors in Mozambique, Zambia, Namibia and further afield.
- Industries we know: estates and HOAs, transport and logistics, equipment hire, material handling, agriculture, manufacturing, wholesale and business services.
- Nationwide from Alberton: teams for Gauteng, the Western Cape and KwaZulu-Natal.
When a collector isn't the right call
A collector isn’t always the best first step. If the debt is large and the facts are genuinely disputed, or you already know you will need a summons, an attorney may serve you better. We’ll tell you if that’s the case, and one of our panel firms can take over at a fixed quote.
Our guide to choosing between a debt collection agency and an attorney compares the two.
And avoid any collector who asks for:
- Upfront retainers, or fees charged whether or not they recover
- Monthly, admin or handover fees
- Costs added without your approval
- A lock-in contract
Walk away, too, if they can’t give you written, account-by-account reports.
Frequently asked questions
How much do debt collectors charge in South Africa?
Most commercial collectors charge a commission on what they recover, and some add admin, handover or monthly fees. Kredcor charges only on success, with no admin, handover or monthly fees, and asks your approval before any external cost.
Is Kredcor a registered debt collector?
Yes. Kredcor Khuluma CC is registered with the Council for Debt Collectors under Reg. No. 0016365/06. The Debt Collectors Act requires every debt collector, other than attorneys, to be registered.
How long does debt collection take?
Pre-legal recovery typically takes 30 to 90 days. If a matter goes to court, it can take months or longer. The sooner you hand over an account, the faster and more likely the recovery.
Can you collect from businesses outside South Africa?
Yes. We recover debt from businesses elsewhere in Africa, and our global division handles debtors further afield.
Before you hand over an account
Have these ready and recovery starts the same day.
- Find the signed credit application and your terms and conditions.
- Pull the statement of account, the unpaid invoices and proof of delivery.
- List every call, email and promise to pay, with dates.
- Note the debtor's company registration number and directors from CIPC.
- Decide whether to stop supplying the account on credit.
Proudly associated with the Council for Debt Collectors. Also on GUMTREE, LocalMe, SA Yellow, OddColl, WIKIVILLAGE
We cover all industries across the board, including amongst others:
- Estates – Home Owners Associations
- Transport / Freight / Logistics / Courier
- Hiring / Leasing / Equipment Rental
- Material Handling / Industrial Equipment
- Business Services
- Agricultural
Kredcor Updates and Blogs
Want to Know More?
By Kredcor Staff — Kredcor, South Africa’s Commercial Debt Recovery Partners.Registered with the Council for Debt Collectors (Reg Nr 0016365/06) | 26+
By Kredcor Senior Pre-Legal & Credit Risk Team — Kredcor, South Africa’s Commercial Debt Recovery Partners.Registered with the Council for Debt Collectors
By Kredcor Africa Team — Kredcor, South Africa’s Commercial Debt Recovery Partners.Registered with the Council for Debt Collectors (Reg Nr 0016365/06) |
Send us one overdue account
We’ll assess it at no cost and tell you honestly what it will take to recover. Or browse more practical guides in Kredcor Articles.
We can effectively assist you with your outstanding debt, and so improve your cash flow and minimise your credit risk.
CFDC Reg Nr 0016365/06